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Service Focus Statement

Business Email*

Prefix*

First Name*

Last Name*

Title*

Company*

Address 1

Zip or Postal Code

City

Country*

Phone*

Mobile Phone

Problem Description*

Specific Examples and Dates (if available)

Consequences to Customer

Expected or Desired Resolution

Yes

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Service Focus Statement Teradata customers can request additional support by submitting a Service Focus Statement. The Service Focus Team either approves or rejects the submitted statement, based on whether or not the Service Focus Team can help the customer. If the Service Focus Team accepts a Service Focus Statement, the team works with the customer to resolve the critical issues.

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